Policy
Cancellation, Weather and Postponement Policy
Weather, Mt. Fuji visibility, guest cancellation, postponement and incurred third-party cost policy for Tokyo Easy Go travel services.
General Principle
Travel services involve itinerary planning, photography time, vehicle resources and third-party reservations. Cancellation and postponement are handled according to the confirmed booking terms and incurred costs.
Weather and Mt. Fuji Visibility
Poor Mt. Fuji visibility does not automatically mean the service cannot be provided. We may suggest route adjustment, postponement or alternative destinations depending on the situation.
Guest-side Cancellation
If cancellation is caused by guest-side reasons, cancellation fees or non-refundable incurred costs may apply, especially close to departure.
Contact & Booking
Please send your travel date, group size, hotel area, preferred route, photography needs, luggage amount and preferred language. We will confirm feasibility, price reference, service scope and cancellation terms before booking.